Whether you're enquiring about a timepiece, planning a bespoke commission, or simply want to visit our showroom — we'd love to hear from you.
Complete the form below and a member of our team will respond within one business day.
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Send Another EnquiryWalk-ins are welcome Monday to Friday during opening hours. For a more private, unhurried experience — or for Saturday visits — we recommend booking an appointment in advance. This ensures a member of our team is available to give you their full attention.
Simply bring your items to our Hatton Garden showroom or submit an enquiry online. Our specialist will examine each piece and provide an honest, market-value assessment at no charge. You are under absolutely no obligation to sell.
Timelines vary depending on complexity. Most engagement rings and simpler pieces are completed within 6–8 weeks. More intricate designs involving rare stones or complex metalwork can take 10–14 weeks. We'll give you a realistic timeline during your initial consultation.
Yes. Submit photos and details through our valuation enquiry form and we'll provide a preliminary indication of value. For a firm offer and to complete a transaction, we do ask that items be brought to our showroom or sent via our insured postal service.
We work with a network of certified watchmakers for the servicing and repair of luxury timepieces. Drop your watch in at our showroom and we'll arrange an assessment and quote. Turnaround times depend on the brand and nature of the work required.