Last updated: January 15, 2025
Welcome to Treasure Box Jewellers ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.treasureboxjewellers.com, visit our physical location at 67-68 Hatton Garden, London, or engage with our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Important: This policy applies to information collected through our website, in-store interactions, and any related services, sales, marketing, or events.
We collect several types of information from and about users of our services, including:
We collect information that you voluntarily provide to us when you:
This information may include:
When you visit our website, we automatically collect certain information about your device and browsing behavior:
We may receive information about you from:
We use the information we collect for various purposes, including:
Legal Basis: We process your personal data in accordance with UK GDPR and the Data Protection Act 2018. We ensure we have a lawful basis for each processing activity.
We may share your information with the following categories of recipients:
We share your information with third-party service providers who perform services on our behalf, including:
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
Note: We do not sell your personal information to third parties. Any sharing is strictly for the purposes outlined in this policy and subject to appropriate data protection agreements.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our security measures.
Under UK data protection laws, you have the following rights regarding your personal information:
Request copies of your personal data held by us.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data in certain circumstances.
Request limitation on processing of your data.
Object to processing based on legitimate interests or direct marketing.
Request transfer of your data to another organization.
Withdraw consent where processing is based on consent.
Complain to the ICO if you believe your rights have been violated.
To exercise any of these rights, please contact us using the details provided in the Contact Us section. We will respond to your request within one month, though this may be extended in complex cases.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of data:
After the retention period expires, we securely delete or anonymize your personal information.
Some of our service providers are based outside the UK and European Economic Area (EEA). When we transfer your personal data internationally, we ensure appropriate safeguards are in place, including:
We take all reasonable steps to ensure your data is treated securely and in accordance with this privacy policy.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Treasure Box Jewellers
Data Protection Officer
67-68 Hatton Garden
London EC1N 8JY
United Kingdom
Supervisory Authority: You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. Visit www.ico.org.uk or call 0303 123 1113.