This Cookie Policy explains how Treasure Box Jewellers ("we," "us," or "our") uses cookies and similar tracking technologies on our website www.treasureboxjewellers.com. This policy should be read in conjunction with our Privacy Policy, which provides more information about how we collect and use your personal data.
By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website.
Quick Summary: Cookies help us provide you with a better experience, remember your preferences, understand how you use our site, and show you relevant content. You can control cookie settings through your browser.
What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Types of Technology
In addition to cookies, we may use similar technologies including:
Web Beacons (Pixels): Small graphic images embedded in web pages or emails to track user behavior
Local Storage: Technology that stores data locally on your browser or device
Session Storage: Temporary storage that expires when you close your browser
Device Fingerprinting: Collection of device and browser characteristics to identify returning visitors
Cookie Duration
Cookies can be classified based on their lifespan:
Session Cookies: Temporary cookies that expire when you close your browser
Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
How We Use Cookies
We use cookies for several important reasons:
🔒
Security & Authentication
To keep your account secure and verify your identity when you log in.
⚙️
Website Functionality
To enable core website features and remember your preferences.
📊
Analytics & Performance
To understand how visitors use our site and improve performance.
🎯
Personalization
To remember your choices and provide relevant content and recommendations.
📢
Marketing & Advertising
To show you relevant advertisements and measure campaign effectiveness.
🛒
E-commerce
To remember items in your shopping basket and process transactions.
Types of Cookies We Use
We categorize cookies based on their purpose and provide you with control over non-essential cookies. Below is a detailed breakdown of each category.
Essential Cookies
These cookies are strictly necessary for the website to function and cannot be switched off. They are usually only set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.
Why you cannot opt out: Without these cookies, services you have asked for cannot be provided. These cookies do not track your browsing activity on other websites.
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works.
Cookie Name
Provider
Purpose
Duration
_ga
Google Analytics
Distinguishes unique users and calculates visitor, session, and campaign data
2 years
_gid
Google Analytics
Distinguishes users
24 hours
_gat
Google Analytics
Throttles request rate
1 minute
_ga_*
Google Analytics 4
Maintains session state
2 years
What We Track
Pages visited and time spent on each page
How you arrived at our site (referral source)
Device type, browser, and operating system
General location (country/city level)
Click patterns and navigation paths
Search terms used on our site
Data Protection
We have configured Google Analytics to:
Anonymize IP addresses
Respect "Do Not Track" browser settings
Not share data with other Google services
Automatically delete data after 26 months
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices. They may be set by us or by third-party providers whose services we have added to our pages.
Cookie Name
Purpose
Duration
currency
Remembers your preferred currency
30 days
language
Stores your language preference
1 year
view_mode
Remembers how you prefer to view products (grid/list)
30 days
recently_viewed
Tracks items you've recently viewed
30 days
wishlist
Stores your saved items
1 year
video_volume
Remembers your video player volume preference
30 days
If you block these cookies, some or all of these services may not function properly, but the core website functionality will remain available.
Advertising & Marketing Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of advertising campaigns and limit the number of times you see an advertisement.
Cookie Name
Provider
Purpose
Duration
_fbp
Facebook Pixel
Tracks conversions, optimizes ads, and builds audiences
90 days
fr
Facebook
Delivers and measures Facebook ads
90 days
IDE
Google DoubleClick
Serves targeted advertisements
1 year
test_cookie
Google DoubleClick
Tests whether browser accepts cookies
15 minutes
_pinterest_ct
Pinterest
Tracks Pinterest tag conversions
1 year
bcookie
LinkedIn
Browser identification for LinkedIn marketing
2 years
Retargeting & Remarketing
We use advertising cookies to show you relevant advertisements on other websites after you visit ours. This is called "retargeting" or "remarketing." For example:
If you view a specific watch, you may see advertisements for similar watches on social media
If you add items to your basket but don't complete the purchase, you may see reminders
We may show you advertisements for products that match your browsing history
Opting Out of Targeted Advertising
You can opt out of targeted advertising from specific providers:
Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies, and you should check the third-party websites for more information about their cookies.
Payment processors use cookies to ensure secure transactions and prevent fraud.
Customer Support
Intercom / Zendesk: Live chat and customer support
Trustpilot: Review collection and display
Email Marketing
Mailchimp: Email campaigns and tracking
Klaviyo: Marketing automation
Managing Your Cookie Preferences
You have several options for managing cookies:
1. Cookie Preference Centre
When you first visit our website, you'll see a cookie banner allowing you to accept or customize your cookie preferences. You can change your preferences at any time by:
Clicking the "Cookie Settings" link in the footer
Clicking the floating cookie icon (if available)
Revisiting the website and accessing the banner again
2. Browser Settings
Most browsers allow you to control cookies through their settings. You can:
Some browsers have a "Do Not Track" (DNT) feature that signals websites that you don't want to be tracked. We respect DNT signals where possible, though not all third-party services honor these requests.
Important: Blocking or deleting cookies may impact your experience on our website. Some features and services may not function properly without cookies.
Cookie Consent & PECR Compliance
We comply with the Privacy and Electronic Communications Regulations (PECR) and obtain your consent before placing non-essential cookies on your device.
How We Obtain Consent
Clear information about cookie purposes
Granular controls for different cookie categories
Easy-to-use interface for managing preferences
No pre-ticked boxes (genuine opt-in)
Equal prominence for accept and reject options
Withdrawing Consent
You can withdraw your consent at any time through:
Our cookie preference centre
Your browser settings
Contacting us directly
Cookie Lifespan
Your cookie preferences are stored for 12 months. After this period, we'll ask for your consent again to ensure your preferences are still current.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:
We will update the "Last updated" date at the top of this page
Material changes will be communicated via website notice or email
Your continued use of our website constitutes acceptance of the updated policy
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
By Post
Treasure Box Jewellers
Data Protection Officer
67-68 Hatton Garden
London EC1N 8JY
United Kingdom